St. Croix Car Rental FAQs
Centerline Car Rentals Policies & Fees
What are the requirements to rent a car on St. Croix?
To rent a car on St. Croix from Centerline, you need a valid driver’s license, a major credit card in the same name as your driver's license, and you must be 25 years of age or older. The main driver and any additional drivers must be present to rent a car.
What age do you have to be to rent a car?
The minimum age to rent a car from Centerline Car Rentals is 25.
What is the credit card policy?
Credit cards with a major credit vendor logo, such as MasterCard, Visa, American Express, and Discover Card, are accepted to rent a vehicle. For rentals 1-30 days, a minimum authorization of $250 or an amount equal to the price of the rental, whichever is greater, is held on the card. This is a hold, not a charge, and will be released at the end of the rental, assuming there are no outstanding charges.
You may close out your rental contract in cash upon return if there are no damages to the vehicle.
Can I use a debit card?
Yes, Centerline Car Rentals accepts debit cards. The debit card must have a major credit card logo on it and the cardholder’s name must match the name on the renter’s driver’s license. When using a debit card, the renter MUST accept the daily Collision Damage Waiver, and a deposit equal to the total rental invoice plus $500 will be held on the card.
Centerline will release the deposit as soon as the rental is returned; however, it is dependent on your bank to release the funds back to your account.
Is there a fee for additional drivers?
Yes, a daily fee for additional drivers applies. Please select Additional Drivers during the reservation process or notify the rental agent of additional drivers when picking up your rental car.
There is no additional driver fee for a spouse. Our policy requires a spouse have the same last name or proof of marriage (i.e. marriage certificate) be provided.
All drivers must be present and show their driver's license when picking up your rental car.
Are there any hidden fees?
No, Centerline does not charge hidden fees. Our No Surprises Quote™ shows the total price, including applicable taxes and fees, before you complete your reservation.
What is Collision Damage Waiver (CDW)?
Collision Damage Waiver is a waiver of financial responsibility for the renter for a damaged vehicle. It is NOT insurance; however, in some instances your liability would be reduced to a $500 deductible. There is an option during our reservation process to add the CDW or you may add it when picking up your rental.
What is Centerline's fuel policy?
For your convenience, each Centerline rental vehicle comes with a full tank of gas. In mutual fairness, we ask that you return your vehicle full.
Note: there is not a gas station next door to the Airport, so plan ahead when returning your rental car.
Can international drivers rent a car?
Yes. A renter with a valid driver's license from their country of residence may rent a vehicle with Centerline Car Rentals. The U.S. Virgin Islands does not require a special permit for international drivers.
Are vehicles allowed off road?
None of Centerline’s rental vehicles are allowed off road. This includes 4×4 vehicles.
Can I choose the color of my car?
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Driving on St. Croix
Do you drive on the left side of the road on St. Croix?
Yes, we drive on the left side of the road on St. Croix. It’s one of the charms of our rich history. Check out our KEEP LEFT blog to learn more and start preparing for the adjustment.
Do rental cars on St. Croix have the steering wheel on the left?
St. Croix drives on the left, but rental cars are American vehicles with left-hand steering.
Are special driving permits required to drive in the USVI?
There are no special permits required to drive a rental car in the USVI.
What should I do if I need roadside assistance?
If you need roadside assistance while renting from Centerline Car Rentals, call us and we will do everything we can to help. If you need roadside assistance after regular business hours, the glove compartment of each vehicle contains a list of tow truck companies that are contracted by Centerline to provide after-hours service to our customers. Our primary towing partner is Pelle’s Towing at 340-513-2487 or 340-778-2375.
Reservations & Cancellations
How far in advance should I reserve my St. Croix rental car?
The earlier, the better! Reserving early gives you the best selection of vehicles and the opportunity to secure our best rates—especially during busy travel periods.
Does Centerline charge a cancellation fee?
Centerline Car Rentals does not charge a fee for cancelling your rental car reservation. We thank you for giving us a heads-up and we hope you will be back. The courtesy of 24-hours notice is appreciated.
How do I cancel a reservation?
To cancel your rental car reservation, contact us the same way you did to book the vehicle or call any of our phone numbers. You may cancel your reservation online if you have your reservation was made online and you have your confirmation number. Please do not use Facebook Messenger or other social media outlets to manage your reservation.
Are car seats and booster seats available?
Yes, for a modest fee you may rent a carseat or booster seat. Select the car seat option during the rental process to ensure availability. You may add up to four car or booster seats to your reservation.
Note: Renters must install the car seat themselves for liability purposes.
If you need a car or booster seat, you may also need additional gear. Read our Traveling to St. Croix with a Baby blog to learn about baby gear rentals available on island.
Can I change my reservation?
Yes, you may change your reservation. You have two options:
- Call us at 340-692-2525 and speak with a rental agent who can assist you with your changes.
- Cancel your existing reservation and make a new reservation with your updated dates, vehicle, or other details. Please note that rates are based on availability and may change when you re-book.
Rental Car Pick-up & Returns
Does Centerline offer pick-up service?
Yes, we can pick you up from most locations on St. Croix.
If you'd prefer to settle in before navigating our island roads, Centerline can pick you up from your St. Croix hotel, vacation rental, or Airbnb.
If you live on St. Croix and need temporary transportation, we can pick you up from your workplace, home or even from the mechanic.
Contact our Mid-Island rental office at 340-692-2525 to arrange pickup service.
What happens if I need to return my rental car before the Airport Returns office opens?
Centerline's Henry E. Rohlsen Airport Returns office opens 2 hours before the earliest flight departure. There is a key drop at the Terminal Rental Counter inside the Airport that can be used if the Rental Car Return Office and Terminal Rental Counter are closed. Please leave your vehicle in a designated Centerline parking space.
Where do I return my rental vehicle?
Your vehicle may be returned at any of our rental car locations. Please let us know at the time of the rental where you plan to return your vehicle.
Learn more about St. Croix Airport Rental Car Returns.
What happens if I return my rental car after hours?
After-hours returns are not available at our Mid-Island – La Reine or Christiansted locations.
If you need to return your rental car before the Airport Returns office opens, you may use the key drop box located next to our rental counter at St. Croix Airport. Please leave your vehicle in a designated Centerline parking space located south of the baggage claim area.
Is there a drop-off fee?
There is a drop charge for certain combinations of pick-up and drop-off:
- Christiansted > Airport
- Christiansted > Mid-Island
- Airport > Christiansted
- Mid-Island > Christiansted
St. Croix Airport Rental Car FAQs
What should I do if my flight is delayed?
We meet all flights arriving at the St. Croix Airport! The Centerline Car Rentals counter at the Henry E. Rohlsen Airport (STX) is open for the arrival of all flights, even if they're delayed. Share your flight details when booking online to ensure that our team knows when to expect you. We are aware of flight delays, so if we know you're on a delayed flight we'll be able to plan accordingly.
If your flight is delayed by a day or more, please contact us at 888-288-8755 to confirm your expected arrival day and time.
If arriving by seaplane, our Christiansted office is across the street from the seaplane terminal. The Christiansted office closes at 5:30pm. If your flight is arriving after 5:30pm, please call to make arrangements with our rental agent.
Where do I pick up my rental car at the St. Croix Airport?
Our airport rental car counter is conveniently located right at the terminal.
After landing, you'll exit the aircraft and walk across the tarmac into a short entry hall. Once you step outside, turn left and you'll find the Centerline rental counter just a few steps away. Baggage claim and restrooms are located just beyond the rental car counters, and our rental vehicles are just beyond that.
Where do I return my rental car at the St. Croix Airport?
Our St. Croix Airport Rental Car Return facility is located on the drive just west of the airport. After entering the Rental Car Return drive, Centerline is the first light blue building on your right. Once you've returned your vehicle, we'll provide a complimentary shuttle to the airport terminal.
There is a key drop at the Terminal Rental Counter that should only be used if the Rental Car Return Office is closed. Please leave your vehicle in a designated Centerline parking space.
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